Data Center- Chilling tower issues/ Intermittent fiber issues

Resolved

Degraded performance

Started over 2 years agoJanuary 14, 2024Lasted about 11 hoursJanuary 14, 202411:42 PMJanuary 15, 202410:45 AMUTC

Affected

Website

CAD

TeamSpeak

Main Server

Dev Server

Updates

Resolved
January 15, 2024 at 10:45 AMUTC
Resolved
January 15, 2024 at 10:45 AMUTC
All issues have been addressed at the data center with temporary chillers, should be no issues.
Update
January 15, 2024 at 8:39 AMUTC
Update
January 15, 2024 at 8:39 AMUTC
Still continuing to monitor however the Server center is implementing temporary chillers to bring the temperatures back down to normal. There should be no more issues but will leave it at Degraded Performance until all issues resolved.
Monitoring
January 14, 2024 at 11:42 PMUTC
Monitoring
January 14, 2024 at 11:42 PMUTC
Our Data center is currently experiencing issues with their chilling towers meaning they are experiencing high temperatures within the data center. This is causing intermittent issues with fiber connections. We may see some short intervals of internet dropping.

This is currently out of our hands, and we are monitoring it with our server provider to help mitigate any issues.

Please refrain from opening tickets on these issues as we are aware of it.

Oasis RP - Data Center- Chilling tower issues/ Intermittent fiber issues – Incident details